Overview

At VICTORY SPORTS MART, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase. By using our services, you agree to the practices described in this policy.

Information We Collect

  • Personal Information: When you make a purchase or register on our site, we collect personal information such as your name, email address, shipping address, phone number, and payment details. This information is used to process your orders and provide customer service.
  • Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, and browsing behavior. This data helps us improve our website and tailor your shopping experience.
  • Cookies: We use cookies to enhance your experience on our site. Cookies are small files that are stored on your device and allow us to remember your preferences, track site usage, and personalize content. You can choose to disable cookies in your browser settings, but this may affect your ability to use some features of our website.

How We Use Your Information

  • Order Processing: We use your personal information to process and fulfill your orders, including sending you order confirmations, shipping updates, and delivery information.
  • Customer Support: Your information allows us to provide customer service, respond to inquiries, and address any issues or concerns you may have.
  • Marketing: With your consent, we may use your email address to send you promotional offers, newsletters, and updates about our products. You can opt out of receiving marketing communications at any time by clicking the unsubscribe link in our emails.
  • Site Improvement: We analyze non-personal information to improve our website, optimize user experience, and develop new products and services.

How We Protect Your Information

  • Security Measures: We implement a variety of security measures, including encryption and secure socket layer (SSL) technology, to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
  • Payment Security: All payment transactions are processed through a secure payment gateway and are not stored or processed on our servers.
  • Third-Party Services: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders. These third parties are obligated to protect your information and use it only for the services they provide to us.

Sharing Your Information

  • Legal Compliance: We may disclose your information if required by law, such as in response to a subpoena or court order, or when we believe that disclosure is necessary to protect our rights or comply with legal obligations.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction. We will notify you of any such change and the choices you may have regarding your information.
  • Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these sites. We encourage you to review their privacy policies before providing any personal information.

Your Rights and Choices

  • Access and Correction: You have the right to access and correct any personal information we hold about you. You can update your information by logging into your account or contacting our customer service team.
  • Data Deletion: You may request the deletion of your personal information by contacting us, and we will comply with your request unless we are required to retain certain data for legal or administrative purposes.
  • Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the “Last Updated” date at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at admin@victorysportsmart.com or call us at +91-85199 80686. We are committed to addressing any issues and ensuring that your privacy is respected.